FLAT RATE SHIPPING METHOD:
We currently have a flat rate shipping price for our customers. This method allows our customers to pay a flat rate for shipping and if it costs more than the rate, we pay the difference.
FLAT RATE on our Delta-8 Products and CBD Products will be shipped Standard through USPS
When will my order ship?
We process orders Monday through Friday, 8am-3pm EST excluding major U.S holidays. Orders are processed in the order in which they are received.
Normal Processing times range 1-2 business days. During the holiday season it may take up to 3 business days. Please allow up to 4 business days to receive your tracking information.
Shipping time estimates begin once the packaged order has left our facility, it does not include processing time. (ex. 3 days processing + 2 days shipping = 5 days before delivered)
Daily shipping cutoff time is 2PM EST.
LOCAL DELIVERY ONLY: If you are in a 25-mile radius (Chester, North Chesterfield, Dinwiddie, Petersburg), you can expect a text message/phone call when order has been delivered.
Orders placed before 2pm can expect delivery the same day by 7pm
Orders placed after 2pm can be expected before 7pm the following day (in some cases we may still get the order to you the same day, but it is not guaranteed for same day delivery)
Where do you ship from?
Our Delta 8 and CBD Hemp ships from Virginia.
Where do you ship to?
We currently only ship to the United States (states that the product is legal). If you would like us to expand to your area, please email us and we will investigate legalities.
We cannot ship Delta 8 products to the following States: Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Iowa, Kentucky, Michigan, Mississippi, Montana, New York, North Dakota, Rhode Island, Utah, Vermont, & Washington.
We cannot ship CBD products to the following states:
Kansas, Nebraska, North Dakota, South Dakota, and Idaho
These zones may change at any time. If you feel there is an error with our shipping territories, please contact us at dc-hemp.com.
DC PRODUCTS DOES NOT GUARANTEE SHIPPING OR TRANSIT TIMES, SHIPPING FEES ARE NON-REFUNDABLE.
Once packages are shipped, you must deal directly with your chosen shipper/carrier, we do not assist in these matters.
Tracking information will be sent once the package leaves our facility, typically within 3 business days of purchase.
During the holiday season these times may vary up to an additional 24 hours
Incomplete or Incorrect Address Submissions: Please review your shipping address carefully when placing an order. Please make sure you add unit or apartment numbers where applicable. Errors in the shipping address will cause delays in transit times or cause orders to be returned to sender. We will not reship any order until it is returned to us by the courier and the customer has paid for the cost to reship the order.
Return To Sender: If we receive an order that was sent back due to non-delivery, we will attempt to contact the customer to resolve the address issue. Packages will be held up to 3 business days before we cancel the order and issue a credit, less the original shipping fee.
Address Verifications: If we cannot ship an order due to a missing/incomplete/wrong address, we will hold the order for up to 3 business days while attempting to contact customers. After 3 business days, we will cancel the order and credit your original payment form.